This is a courtesy translation. The German-language version at stay-board.com/agb.html is legally binding; German law and the definitions of the German Civil Code (BGB) referenced below govern all contracts.
(1) These Terms and Conditions ("Terms") apply to all contracts for the use of the "Stay-Board" software (the "Service") between Oliver Becker, trading as "stayBoardApps", Gerwigstraße 7, 78112 St. Georgen, Germany (the "Provider") and its customers (the "Customer").
(2) These Terms apply exclusively to businesses within the meaning of § 14 of the German Civil Code (BGB). The Provider offers the Service only to persons using it in the exercise of a commercial or independent professional activity (e.g. hotels, guesthouses, holiday-apartment operators). By registering, the Customer confirms that it is acting as a business in this sense, not as a consumer.
(3) Conflicting, deviating, or supplementary terms of the Customer do not become part of the contract unless the Provider expressly agrees to them in writing.
(1) The Provider makes the "Stay-Board" software available to the Customer as Software-as-a-Service (SaaS) for browser-based management of hotels, guesthouses and holiday apartments, including booking calendar, reservation and guest management, room management, and optional add-on modules.
(2) The scope and features of the booked plan and any add-on modules are as described on stay-board.com/plaene.html and stay-board.com/module.html at the time the contract is concluded.
(3) The Provider may further develop the Service and change individual features, provided the contractually agreed scope of functionality is not materially reduced.
(1) The presentation of plans on the website is not a binding offer but a non-binding invitation to submit an offer.
(2) For the free Standard plan, the contract is concluded upon successful account registration at app.stay-board.com.
(3) For paid plans and modules, the contract is concluded through individual agreement between Customer and Provider (e.g. by email or via the contact form), unless the website expressly offers an automated checkout process.
(1) The prices stated on stay-board.com/plaene.html at the time of contract conclusion apply, plus applicable statutory VAT, unless individually agreed otherwise (e.g. under the pilot-phase terms in paragraph 4).
(2) Paid plans and modules are billed monthly in advance. The Provider issues an invoice to the Customer by email; payment is made by bank transfer from the Customer.
(3) Unless otherwise agreed, invoices are due within 14 days of the invoice date without deduction. In case of late payment, the Provider may charge statutory default interest (§ 288 BGB) and, after prior notice, temporarily restrict access to the Service until the outstanding amount is settled.
(4) During the current pilot phase, the Provider may grant individually reduced rates; these require a separate agreement (email is sufficient) and apply only for the period stated therein.
(1) Contracts for paid plans run for an indefinite period and may be terminated by either party on a monthly basis, effective at the end of the respective billing month, unless a different minimum term has been individually agreed in a specific case. There is no minimum contract term.
(2) Termination may be declared in text form (e.g. by email to [email protected]) or via the corresponding function in the customer account.
(3) The free Standard plan may be ended at any time without notice by deleting the account.
(4) The right of either party to terminate for good cause remains unaffected.
(5) After effective termination, the Customer's data will be made available for export for a transition period of 30 days and then deleted, unless statutory retention obligations require otherwise.
(1) For the duration of the contract, the Provider grants the Customer a simple, non-transferable, non-sublicensable right to use the software within the agreed scope for its own business purposes.
(2) Use by third parties beyond the agreed plan, in particular sub-letting or providing access to unlicensed users beyond the agreed number of users, is not permitted.
(1) The Customer is responsible for the accuracy of the data it enters and for the confidentiality of its login credentials, and must inform the Provider without delay if it becomes aware of misuse of its account.
(2) To the extent the Customer processes personal data of third parties via the Service, in particular guest data, it is the data controller within the meaning of the GDPR and ensures it is entitled to process such data.
(1) In providing the Service, the Provider processes personal data of the Customer's guests solely on documented instructions, acting as a processor within the meaning of Art. 28 GDPR.
(2) The details are governed by a separate data processing agreement (DPA), available on request via [email protected].
(3) The Provider's Privacy Policy applies in all other respects.
(1) The Provider strives for uninterrupted availability of the Service but cannot guarantee a specific availability (SLA), particularly during the current pilot phase.
(2) Maintenance work will, where possible, be announced in advance and carried out outside peak usage hours.
(1) The Provider is liable without limitation for intent and gross negligence, under the German Product Liability Act, and for damages resulting from injury to life, body, or health.
(2) For damages caused by slight negligence, the Provider is liable only if a material contractual obligation (cardinal obligation) is breached — one whose fulfillment enables the proper performance of the contract in the first place and on whose observance the Customer may regularly rely. In that case, liability is limited to the foreseeable, typical damage for this type of contract, capped at the fees paid by the Customer in the 12 months preceding the event giving rise to the claim.
(3) Liability for data loss is limited to the typical cost of recovery that would have arisen had the Customer performed regular, risk-appropriate data backups.
(4) Any further liability of the Provider is excluded.
(1) The Provider may amend these Terms with effect for the future to the extent necessary to adapt to changes in law, case law, or technical developments, and provided the Customer is not unreasonably disadvantaged.
(2) Changes will be communicated to the Customer in text form at least six weeks before they take effect. If the Customer does not object within six weeks of receiving the notice, the amended Terms are deemed accepted. The Customer will be specifically informed of this period and the significance of silence in the notice.
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the Provider's registered place of business (St. Georgen, Germany).
(3) Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected.
Last updated: July 2026